Refund policy
Return & Refund Policy
All Sales Are Final
All sales at Go Big Zesty Studio are final. We do not accept returns or exchanges for changes of mind, incorrect assumption of goods, wrongly selected sizes or other reasons unrelated to a damaged, defective, or incorrect item.
Damaged, Defective, or Incorrect Items
We want you to receive your order in good condition and exactly as ordered. If your item arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.
When contacting us, include your order number, a description of the issue, and clear photos of the item and its packaging when applicable. We’ll review the information and work with you on an appropriate resolution, which may include a replacement or refund.
Please do not send items back before contacting us and receiving instructions.
Order Information
Please review your shipping address, product selection, and order details carefully before completing your purchase. We are unable to guarantee changes or cancellations after an order has been placed.
This policy is subject to any rights and remedies required by applicable law.
For questions or concerns about an order, please contact Go Big Zesty Studio through the contact information listed on our website.